Privacy Policy
Manchester Bodywork Centre
Unit J, Prince of Wales House, Vulcan Street, Oldham OL1 4ER
Phone: 0161 566 4641
Who we are
Manchester Bodywork Centre ("we", "us", "our") operates the website manchesterbodyworkcentre.uk. This privacy policy explains how we collect, use and protect your personal information when you use our website or contact us about our services.
What information we collect
When you use our website or get in touch with us, we may collect:
Your name, phone number and email address when you fill in our contact or quote form.
Your vehicle details including make, model and registration number.
Photos of vehicle damage that you upload through our quote form.
Details about your enquiry including the type of repair needed and whether the work is related to an insurance claim.
Technical information collected automatically when you browse our website, including your IP address, browser type, pages visited and how long you spend on the site. This data is collected through cookies and similar technologies.
How we use your information
We use your information to:
Respond to your enquiry and provide a quote for repair work.
Carry out and manage vehicle repairs you have booked with us.
Contact you about your repair, including updates on progress and collection.
Improve our website and understand how visitors use it.
We will never sell your personal information to third parties. We do not use your information for marketing unless you have specifically asked us to keep you updated, and you can opt out at any time.
Legal basis for processing
We process your personal data on the following grounds:
Consent — when you submit a form or contact us, you consent to us using your details to respond to your enquiry.
Legitimate interest — we may use your information to improve our services and website where this does not override your rights.
Contract — where we need your information to carry out repair work you have booked.
How long we keep your information
We keep your contact details and enquiry information for up to 24 months after your last interaction with us. Vehicle repair records may be kept longer where required for warranty, insurance or legal purposes. You can ask us to delete your information at any time.
Who we share your information with
We may share your information with:
Insurance providers — only where you have told us the repair is part of an insurance claim and with your knowledge.
Parts suppliers — only the minimum vehicle information needed to order correct parts for your repair.
Website hosting and analytics providers — who process data on our behalf and are bound by their own privacy obligations.
We will never share your information with third parties for their own marketing purposes.
Cookies
Our website uses cookies to help it function properly and to understand how visitors use the site. These include:
Essential cookies that are necessary for the website to work.
Analytics cookies that help us understand how visitors browse the site so we can improve it.
Third-party cookies from embedded content such as Google Maps and social media widgets, which are governed by those providers' own privacy policies.
You can control cookies through your browser settings. Disabling cookies may affect how parts of the website function.
Your rights
Under UK data protection law (UK GDPR), you have the right to:
Access the personal data we hold about you.
Ask us to correct any inaccurate information.
Ask us to delete your personal data.
Object to how we process your data.
Request a copy of your data in a portable format.
To exercise any of these rights, contact us at 0161 566 4641 or visit us at our Oldham workshop. We will respond within 30 days.
Third-party links
Our website may contain links to other websites including social media platforms. We are not responsible for the privacy practices of those websites and recommend you read their own privacy policies.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking this page occasionally.
Contact us
If you have any questions about this privacy policy or how we handle your data:
Manchester Bodywork Centre
Unit J, Prince of Wales House, Vulcan Street, Oldham OL1 4ER
Phone: 0161 566 4641